Terms of Use

Welcome to g5gaming.com. By accessing or making purchases on our website, you agree to follow the terms and conditions outlined below. Please read these terms carefully, as they govern your use of our services and products in compliance with UK law.

1. Acceptance of Terms

By using g5gaming.com, you accept these Terms of Use in full. If you disagree with any part of these terms, please do not use our website.

2. Product Information

2.1 Product Usage
Digital accounts purchased from G5Gaming can be used on various platforms including PC, mobile, tablet, PlayStation, Xbox, and Nintendo. After purchase, you will receive login details to access the relevant gaming servers.

2.2 Delivery of Accounts
Once your payment is confirmed, your account details will be delivered instantly to the email address you provided during checkout. Details will also be displayed on the “Thank You” page immediately after payment confirmation.

3. Delivery Policy

3.1 Instant Digital Delivery
We provide instant delivery of digital products via email. There are no additional delivery costs — we offer free instant shipping worldwide.

3.2 Security of Delivery
We take the security and integrity of your account seriously. If you have trouble logging in, please contact our support team. Please note that once the account has been accessed or used by the buyer, no changes can be made.

4. Disclaimer

4.1 Responsibility of Use
All actions taken by users with an account obtained through G5Gaming are the sole responsibility of the purchaser. We are not liable for any misuse of accounts or transactions made with illegal payment methods.

5. Refund Policy

5.1 Eligibility for Refunds
Refunds are available in the following cases:

• Non-Delivery of Order: You do not receive your account details as promised.
• Faulty Delivery: The account delivered does not function as advertised.

5.2 Non-Refundable Situations
Refunds will not be issued for:

• Change of Mind after purchase.
• Dissatisfaction unrelated to the product being faulty or misdescribed.
• Activated or used digital products.

We verify all accounts for functionality before delivery to minimise the risk of issues. By purchasing, you acknowledge and accept our refund policy. Your statutory rights under UK consumer law remain unaffected.

6. Contact and Support

For any queries regarding our Terms of Use, delivery, or refund policies, please contact our support team at support@g5gaming.com. We aim to address your concerns promptly.

7. Changes to Terms of Use

G5Gaming reserves the right to update or modify these terms at any time without prior notice. Your continued use of the site following changes signifies your acceptance of the updated terms.